Healthcare should be straightforward, personal, and grounded in trust!

What is Direct Primary Care?

Direct Primary Care (DPC) is a healthcare model where patients pay a simple monthly membership for unlimited visits with their primary care provider. By removing insurance billing from routine care, we are able to focus on patients — not paperwork! This model allows for personal relationships to be built with direct access to your healthcare provider via phone, text, email, telehealth visits, and occasional house calls! No more rushed visits or barriers to care based on insurance coverage — YOU and your provider are in charge of your healthcare decisions, not the insurance company!

What are the benefits?

  • Provides healthcare access for those without insurance coverage for less than a cup of coffee per day!

  • Allows more time for visits with your provider for education, personalized plans for wellness and disease management, and establishing a real relationship through real conversation with a real person, not a rushed robotic approach!

  • Improves access to care through same or next-day scheduling, telehealth appointments, and direct communication with your provider, helping to avoid costly urgent care visits- let’s look at the example below for those with insurance.

It’s 6pm on a Friday and you are going out of town in the morning, and now that you’re done packing you notice that you’ve had symptoms of a UTI all day long. Your PCP office is closed.

Example Scenario:

You go to an urgent care clinic, pay your deductible somewhere in the range of $100-$150, fill out paperwork, wait for 2 hours because it’s flu season and the lobby is full, and when you finally get to the back you leave a sample and wait in the exam room for another 20-30 minutes. The provider comes in and quickly confirms you have a UTI, tells you what antibiotics you’ll need, and rushes out the door to the next patient.

Traditional Healthcare Model and Insurance:

You’re an established member of Heartland Care Solutions. You message your provider who responds back quickly, a telehealth visit is completed and your antibiotics are sent to your pharmacy. No after hours fees, copays, or unexpected charges.

DPC Model:

DPC Is:

  • Unlimited office visits

  • Longer appointments

  • Direct communication

  • Transparent Pricing ($2-3/day)

DPC Is Not:

  • Health insurance

  • A replacement for emergency care

  • A concierge practice

  • All inclusive- labs, imaging, specialists, vaccinations, and medications are NOT included.

Insurance Clarification

Heartland Care Solutions does not bill insurance for any services. HCS is not an enrolled or participating provider with Medicare services.